role leadership 0

 

250 words

 

( I need it in 5hrs )

 

Discuss the following points regarding the total quality management concept:

 

  • Discuss personal experience in regard to quality improvement programs.
    • If you have no experience, you should gain some from friends or work colleagues or—as a last resort—news articles.
    • If news reports are used, references and in-text citations must be provided.
  • What has led to the more comprehensive strategic view about total quality management?
  • Why did some quality initiatives fail?